iced coffee

needs to contain ice, but not too much. So difficult for DnD employees to get the right amount. Actual anecdote.
Customer: just a little ice please
Dnd Employee:”sure, no problem”
there was no ice in the iced coffee
a few minutes later, same Customer to a different Dnd Employee:
“can I have just a little ice in this cup”
Dnd Employee:”absolutely, no problem.”
Sound of TWO large scoops of ice being dumped into maybe an inch 1/2 of coffee.
Dnd Employee to herself: “I think i put too much ice in” as she hands cup to Customer.
Customer shaking head: “thank you”
Dnd Employee delighted with herself: “Your welcome, have a nice day.”